Frequently Asked Questions
Is there a payment plan?
Yes, it’s only 25% of total to secure the date. The balance will be broken into 2-11 additional payments.
Are Packages Required?
Nope! You can rent the venue-only. You can also add services and/or a package at a later date.
What if we want a package but only have 50 guests?
We will customize the package cost for your guest count.
How do we re-vist the venue?
Access unlimited Decor Open House visits!
When do we rehearse?
All rentals include a 1-hr rehearsal appointment, booked up to 60 days prior to the event.
Can we book the venue for 2 days?
Yes, check out our options for multi-day rental for a 2-day rental. Includes rehearsal dinner setup!
Do we get to choose our decor?
Absolutely- your design is completely custom to YOU! Access to our venue decor suite collection!
How do I secure my date?
Email info@theretreatatsugarhill.com
How many guests can the venue accommodate?
Venue 5,250 sq. ft. accommodates up to 200 guests
Is there a sound system?
Yes, there is a sound system with a handheld and lapel microphone for the outdoor ceremony area and the indoor venue.
Are tables and chairs included?
Tables for up to 200 guests and 200 chairs are included.
What is your alcohol policy?
Serving alcohol is permitted with an approved TABC certified & insured professional bartender.
Approved Security and event liability insurance - with host liquor liability coverage is required.
Is there a security deposit?
A $250 refundable security deposit is required.
When can we set up?
Venue access is based on your package and agreement with the venue.
If you reserve the weekend package, set up can begin at 10am on Friday.
Is there a manager on-site?
Yes, there will be a manager on property to assist as needed on your special day!
Pricing and services subject to booking date.
We’ve gathered answers to some of the questions couples ask us most to help make your planning experience simple, informed, and stress-free from the very beginning.
Still don’t see what you’re looking for? We’re here to help! Reach out anytime with questions - we’re happy to provide guidance and support as you plan your special day.